COVID-19 POLICY & SHIPPING UPDATES

COVID-19 Updates:

5/27/2020 Updated

Shipping Delays on Face-Mask Pre-Orders

We are currently receiving merchandise and some items have been delayed in shipping from our manufacturer. All shipping carriers are experiencing delays. We anticipate the following delays.

April 24-28th Pre-Order Face-Masks Currently Shipping. Please allow until June 5th for your order to ship.  (Only a few designs are delayed)

May Pre-Order Face Masks are delayed shipping until May 28th to June 5th. Our shipping carriers are delayed and we anticipate to ship at that time or earlier. 

  • Washable, Reusable, Breathable Fabric Face Mask
  • Over-the-ear straps that are seamless and stretchy.
  • Adjustable wire at the nose for a comfortable, secure fit.
  • Ships From RI - USPS First Class or Priority Mail unless other shipping option chosen
  • Masks or filters may not be returned or exchanged
  • Shipping dates are estimated and due to COVID-19 any delays are beyond our control. Please allow up to 10 days after estimated date for orders to ship in the event of a shipping delay.
  • NOT INTENDED FOR CLINICAL USE
  • ALL SALES ARE FINAL, ORDERS CAN'T BE CHANGED OR CANCELED
  • This is not a medical-grade mask and is not intended as a replacement for medical-grade personal protective equipment or other recommended measures to stop the community spread of COVID-19, including social distancing, washing your hands and refraining from touching your face. Non-medical masks are an additional measure you can take but wearing one has not been proven to protect the person wearing it. Mask should be washed before first wear and after each use. Avoid adjusting mask or touching your face. The exterior of the mask can become contaminated, so take precautions including washing your hands after touching the mask. Consult federal or provincial government websites for information on how to protect yourself.
  • This is not an FDA approved product. This product makes no claims of antimicrobial protection, antiviral protection, particulate filtration, or infection prevention or reduction. This product is not intended for use in a medical setting.
  • This mask should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the mask without assistance.
  • Note for our Canada customers: Mask should be washed before first wear and after each use. Avoid adjusting mask or touching your face. The exterior of the mask can become contaminated, so take precautions including washing your hands after touching the mask. Review government websites like http://www.canada.com/coronavirus for additional information and resources.
  • All sales final. No refunds or exchanges allowed.
  • *DUE TO HEALTH CONCERNS, ALL SALES ON 'FACE-MASKS' ARE FINAL. ITEMS DENOTED AS 'FINAL' ARE NOT ELIGIBLE FOR RETURN, EXCHANGE, OR ANY TYPE OF REFUND OR CREDIT.

Shipping

We are currently anticipating shipping delays as we work to ensure the health and safety of the teams at our distribution center. Please know we are monitoring the situation closely and will post updates as changes arise. Thank you for your patience during this difficult time.

Online Return Policy

In light of the challenges posed by COVID-19, we’ve adjusted our fulfillment center practices to ensure we're able to complete all orders and order returns in a way that protects the safety of our valuable distribution center associates. As such, some order returns may experience delays of longer than expected processing time. We thank you for your patience and understanding during this time and will continue to do our best to process your return.